Download any content or reports you need. Deletion may be irreversible. Removing NexQubeTech data does not delete posts already published on a social network; manage those posts directly on that network.
1. Disconnect Facebook, Instagram or another social account
- Sign in to NexQubeTech.
- Open Integrations.
- Find the connected social account.
- Select Remove or disconnect the account.
- Open the social provider’s account settings and revoke NexQubeTech access if you also want to invalidate the provider authorization.
This stops future access through that connection. Existing operational records may remain until deleted under the workspace retention process.
2. Workspace and account deletion
A workspace member should contact the Workspace Owner or Admin. Workspace deletion affects every member, scheduled post, asset, report and connection in that workspace and therefore requires authorization from the Workspace Owner. NexQubeTech may retain limited billing, security or legal records where required.
3. Submit a deletion request
Use the Contact page and select Support. Include:
- The email address used for NexQubeTech.
- Your organization and workspace name.
- The connected Facebook Page, Instagram account or other provider account concerned.
- Whether you want a connection removed, specific information deleted, or the entire account/workspace deleted.
Do not send passwords, access tokens, API keys, identity documents or payment-card data through the contact form. We will request additional verification through an appropriate channel if required.
4. What happens after a request
- We acknowledge and classify the request.
- We verify identity, authority and workspace ownership.
- We identify active systems, providers, records and applicable legal retention.
- We delete or de-identify eligible information and instruct relevant processors where required.
- We confirm completion or explain any information that must be retained.
Timing depends on applicable law, request complexity and identity verification. Backup copies may remain for a limited recovery cycle and will not be restored to active use except for disaster recovery or legal necessity.
5. Meta data deletion
If you connected Facebook or Instagram, you may also remove NexQubeTech from Facebook’s business integrations or authorized-app settings. Meta may then notify NexQubeTech of the removal. This page provides the public instructions for requesting deletion of information received through that integration.
6. Contact
Start your request through the Contact NexQubeTech